Whether you’re a restaurant owner in Mayfair, or the general manager of a boutique hotel in Shoreditch, you’ll know retention statistics for the hospitality industry can be dire. The industry’s staff retention rate is just 70%, 15% less than the average in the UK. This is likely due to the fact that 40% of permanent
How important is it to work in a job you love? Well, as a top hospitality recruitment agency, we think it’s essential! To help you find your dream role, we’ve put together five ways to ensure your next opportunity proves the right one for you!
Research the brand
Whether you’re applying to work in a luxury hotel management job in Mayfair, or looking at working in a café in Shoreditch, do your research first. A quick search online will reveal information about their values, mission statement and ethics. Ask around to find out about the company culture and employer brand before you make your decision. All these elements should align with your personal values!
Be sure of your job description
Before you start your job search, make sure you understand what that role will actually entail. Working as front-of-house staff in a high-end hotel may seem glamorous at first glance, but remember that these roles can call for long hours alongside a very particular and strict service. Look at the responsibilities of the role and ask yourself honestly, “would I enjoy the work?”
Know how you want to progress
It’s a good idea to have an understanding of how you want your career to progress and if those opportunities are likely to arise at this establishment. Indications of progression might include the company size, the hierarchy, their growth plans and how long existing staff have been in their roles. If the company is growing, it may indicate that you can progress with the expansion.
Ask questions at the interview
Once you’ve applied for the role and secured the interview, it’s your opportunity to ask about any specifics that you were unable to find in your initial research. Cover aspects like training and development, opportunities within the company and how they deal with customer service. Remember, the interview isn’t just an opportunity for them to ask you questions! It may also be a good idea to ask your interviewer what they like about working at the establishment as it will give you a good indication of the culture.
Use a specialist recruitment agency
If you register with a recruitment agency that specialises in temporary or permanent hospitality jobs, your consultant’s role is to find roles that will suit your skills, career aspirations and personality fit. It’s a great way to ensure that you’re interviewing for roles you’re likely to fall in love with on your first day – and never look back!
Tiger Hospitality is a leading luxury hospitality recruitment agency that can help you land your dream role. Submit your details or browse our live job listings today!