Receptionist Job Description Template

This receptionist job description template provides a guideline for any client wishing to hire for these types of support roles. As it is generic, it will need to be amended to the specifics of each company’s requirements.

Receptionist Job Description

Key responsibilities:

• Meeting and greeting all clients, visitors and staff courteously
• Arranging temporary security passes for visitors
• Answering calls affably and efficiently, taking clear and detailed messages when necessary
• Competent switchboard management
• Keeping the reception area tidy at all times
• Logging, sending and distributing all incoming and outgoing mail, couriers and faxes
• Booking meeting rooms and organising refreshments
• Monitoring levels of and ordering supplies
• Overseeing meeting room schedules
• Updating contact database
• Ad-hoc administrative tasks when required

Essential requirements:

• Excellent written and verbal communication skills, including a clear telephone manner
• Competent with Microsoft Office suite, particularly Word and Outlook

Personality profile:

• Well-presented
• Friendly and approachable
• Excellent organisational skills

Benefits:

• Competitive salary and bonus
• Gym membership
• Pension scheme
• Health care
• 25 days annual leave per annum