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Are you a process-driven and organised individual with an exceptional attention to detail? An operations manager job may be for you! A senior position within businesses, operations manager duties generally involve establishing, maintaining and improving business processes, ensuring the smooth running of a company. They will support senior leadership with the day-to-day operations, and as such, have a wide range of responsibilities.
As business support recruitment specialists, Tiger can help you find your dream operations manager role in London or beyond. We work with a range of employers across multiple industries, including professional services, financial services, private equity, banking, FMCG, tech and creative. While an operations manager job can vary from one company to the next, all ops managers will possess a hands-on and proactive attitude, exceptional attention to detail and outstanding organisation and communication skills.
Are you on the hunt for an operations manager job? Check out our latest listings below, or our full list on our job search page.
Those looking to start out in operations should look for an operations assistant job as an entry-level role. In this position, you can expect to provide high-level support to a head or director of operations, helping to ensure the efficient day-to-day running of a business.
A great ops assistant is personable and can build relationships with colleagues and external stakeholders with ease, liaising with suppliers and other relevant contacts. You may also find yourself assisting with compliance and due diligence, the distribution of information and business reporting.
The next step for an operations assistant is usually towards an operations manager role. This builds on the skills developed in your first job but, as the name suggests, involves a managerial aspect.
Operations manager duties vary widely from job to job, but can include anything from overseeing relationships with suppliers and contractors to financial administration and HR, tracking holidays and sick days.
In a small to medium business, the operations manager position may be the most senior role in the operations function and therefore, will need to manage budgets, oversee reports, present findings to stakeholders and manage administrative staff. Many will also oversee the HR function and play a crucial role in staff planning.
In a larger business, an operations manager may report into a head of operations or director of operations, meaning the role has just as much responsibility but the accountability is shared.
The most senior position in the operations function is a head of operations, or, in some businesses, director of operations. This role works closely with senior leadership to oversee the administrative and operations function, ensuring that business processes and procedures are as effective and efficient as possible.
They will manage a team, oversee operational strategy and evaluate alternative practices, liaising with a number of departments to implement change. They’ll also be in charge of budgets and targets and in some cases, look after employee engagement and training and development.
In many businesses, the Head of Operations will also oversee the HR department, meaning they’ll be involved in wider workforce planning and hiring strategies.
As an operations manager is often a senior role, the starting salary within professional and financial services is £60,000. Depending on the role and responsibilities, this can increase to £80,000.
In the creative and not-for-profit industries, an operations manager can expect to command anywhere between £40,000-£70,000.