Customer Service Associate

A leading Foreign Exchange company are seeking a bright Customer Service Associate. You will be employed on an ongoing temporary basis for a minimum twelve months. You will be based near Victoria, in office three days a week and two days from home. Hours are 8:30 – 5:30 Monday to Friday.

WHAT YOU’LL DO

You will be supporting the team with client communication and administration. This role is intellectual and requires strong punctuality.

Day to day duties:

• Client communication, phone, live chat, mailbox
• Admin support for the relationship manager
• Compliance, onboarding and verification checks
• Calculating rates and percentages
• Data entry and proof reading
• Updating the database

WHO YOU ARE

You must have outstanding written and verbal communication skills, good numerical understanding and excellent client service skills.

Requirements:

• University degree or equivalent
• Fluent in English
• Good use of Microsoft packages
• Excellent commination, written & verbal
• 6months+ office experience
• Strong work ethic
• Ability to multitask and prioritise workload
• An interest in Financial Services

If you are interested, please apply today.

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