We sat down with Head of New York, Amy Laiker, to learn about her experience with setting up Tiger’s New York staffing agency, and her advice for UK companies making the same move across to the Big Apple. Why would a UK business want to move over to the US? Firstly, it’s a much bigger
20 years ago, most workers would leave school or university, find themselves a job and work their way up the ladder, staying within the same company for five, 10 or even 20 years. As such, the idea of ‘longevity’ on a resume stuck, as employers looked for employees who could demonstrate their loyalty.
The idea of longevity is now a thing of the past, thanks to a millennial sensibility that’s seen the average jobseeker spend less than two years in each position. This is especially true of PA recruitment in NYC.
So, what does this mean for employers examining resumes now?
Tiger’s UK Salary and Benefits Review 2021 revealed that 40% of staff were planning on leaving within the next 12 months. Similarly, a survey by Gallup found that half of millennials show less willingness to stay in their current job . The same survey revealed 60% of millennials say they are open to a different job opportunity.
This shift, led by the younger workforce and encouraged by the global recession in 2008, has seen the norm shift from a ‘job to life’ to workers who aren’t afraid to move on, search for new opportunities, a pay rise, better benefits, a sense of purpose or simply reaching the ceiling in their organization. Even despite the financial uncertainty of the pandemic, many are willing to move on due to the way their organization handled the crisis.
What does this mean for hiring managers?
With all of this in mind, the approach to jumpy resumes must now shift. The definition for ‘hoppy’ has now changed – a candidate changing jobs every two years is the new standard, provided that they can validate their reasons for leaving. Therefore, the baseline for loyalty must change – instead of judging on longevity, hiring managers need to examine the scope of work completed by the candidate in their role and the impact they were able to have on the business. Instead of wondering ‘when will this candidate leave?’ or ‘is this candidate career hopping?’, it is up to the hiring manager to harness their ambition and highlight what the business can do to encourage their growth and career progression. At the end of the day, which would you rather – a high-performing candidate that excels over 18 months before moving on, or a candidate that does what they’re meant to and nothing more for five years?
The benefits of job hopping
There are many reasons that a candidate may change jobs more regularly than before, some of which will be outside their control. Post-2008, most support staff roles in the banking and financial services industries, for example, are based on two-year or 20-month contracts.
A candidate with job jumping experience has usually experienced different working styles, personalities and processes, meaning they’ll be able to adapt to new procedures easily. Their depth of knowledge and skillset also tends to be wider, as they have encountered a variety of programs and techniques.
Often, candidates who do move jobs within two years are doing so for progression, or for an opportunity for professional development. This demonstrates a drive for self-improvement and a desire to keep learning, which only bodes well for a business – an employee willing to upskill and develop their knowledge will bring this back into the business.
What to look for instead
When hiring a personal assistant or looking at HR recruitment, it’s important to focus on the experiences they’ve had, rather than how long they’ve had them. An EA that’s worked in a fast-paced private equity firm may have experienced a much steeper learning curve and been exposed to much more than, say, a PA who has stayed in the same role for 18 months.
As above, when hiring private household staff, it’s important to look at the skillset that you know your role needs, rather than the length of time a person has been in each role. It’s also worth looking at references, as this will give you a better indication of their performance in their past roles.
When looking at technology recruitment, it may actually be an advantage to employ someone who has experience working in many different environments, as this should mean they have been exposed to multiple interfaces, systems and programs.
It’s also worth discussing with your recruiter, or the candidate themselves, the reasons for a candidate’s job hopping. Understanding their reason for leaving can go a long way in understanding their career goals and the value they could bring to your business.
Looking to hire? Tiger works with candidates from a range of industries and backgrounds. Get in touch to see how we can help, or read our interview guide for the best candidate selection.