IT Enthusiast – Multi-lingual

Job Details

Zurich (Switzerland) TERM: Temporary

IT Enthusiast - Multi-lingual

We are looking for a service desk employee (1st level support) who speaks German and French fluently (English and German a plus) for our client in Zurich in the Insurance industry. This is a great opportunity for someone who has great language skills and a affinity for IT.

Your responsibilities:

You will receive incidents and questions in German, French, Italian and English via the internal IT Service Desk
You will process all types of IT support requests from internal customers
You process and resolve tickets in accordance with the ITIL process framework and call in 2nd level support if necessary
Application support
You have a high digital affinity and are well versed in the common Microsoft products IT Knowledge: Windows 10/11: Professional
You are interested in telephone and electronic communication with customers

Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

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POSTED: 30 Sep 2024 JOB ID: SRSAPC33456

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IT Enthusiast – Multi-lingual

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