The seven traits of a successful PA
The role of personal assistant is a demanding one. It requires a PA to match the pace and rhythms of their manager’s day-to-day schedule, while also staying several steps ahead…
Learning at Work Week is a timely reminder of the value of continuous development. But meaningful learning doesn’t always come from formal training programmes or online courses. Often, it’s practical experience and conversations that lead to the most impactful professional growth.
Whether you’re early in your career or looking to move up the career ladder, here are five practical ways to enhance your development at work.
1. Shadow a Colleague in a Different Team
Gaining insight into how other teams operate can expand your understanding of the business, improve cross-functional collaboration, and potentially uncover new career interests.
Even a brief shadowing session can offer valuable perspective and sharpen your understanding of how the wider business operates. Gaining insight into another team’s priorities and challenges can directly enhance the quality and impact of your work. For example, if you work in marketing, spending time with the customer service team can reveal any recurring consumer queries. You can then tailor your messaging, content, or campaigns more effectively.
Tip: Try shadowing a role that challenges your understanding. It may highlight skills you’d like to develop or spark interest in a new direction.
2. Keep a Weekly Reflection or ‘Learning Log’
Allocating time at the end of each week to reflect on a challenge, mistake, or accomplishment can reveal patterns in how you work and think. This habit encourages accountability, builds self-awareness, and helps turn daily experiences into learning opportunities. You can use this as a checklist to avoid making the same mistake again.
Tip: At the end of each week, reflect on what went well, what could have gone better, and what you would do differently next time.
3. Identify a Process You Can Improve
An effective way to grow professionally is by re-evaluating your regular routines. Taking a step back to question existing processes, no matter how small, can reveal opportunities for greater efficiency or collaboration.
Is there a recurring team task that could be streamlined? Perhaps meeting schedules could be better coordinated, reports shared more effectively, or handovers could be clearer. Proactively identifying and refining these processes not only supports your team’s success but also demonstrates strategic thinking and initiative.
These small improvements can lead to meaningful impact, and the ability to spot them is often a strong indicator of leadership potential.
Tip: Try finding a process that helps streamline activities for your manager or team. This way, your work will be visible, so you can track its impact.
4. Help Others Learn
Helping others learn is a great way to test your understanding of a topic or skill. If a colleague approaches you or your team with a question, consider how you could use your existing skillset or conduct your own research to help fill knowledge gaps within your organisation. You can share your insights by offering short, upskilling sessions for the wider company. Perhaps you have a particular skill in building your personal brand on LinkedIn, which you think could benefit others across the business. Alternatively, you can offer to help train new starters as part of their onboarding process or provide mentoring for junior staff.
Tip: This is an effective way to demonstrate your leadership skills if you’re looking to progress into a managerial role in the future.
5. Speak to a Professional You Admire
If you want to expand your knowledge proactively, try reaching out to someone whose work you genuinely admire. That could be a colleague in a different department or a professional on LinkedIn.
You might ask how they approached a recent challenge, what tools they use to stay productive, or what advice they’d offer someone looking to develop similar skills. Most professionals are more than happy to share their insights, and this kind of informal learning can build your confidence, strengthen relationships with colleagues and create new industry connections.
Tip: Try to speak to someone outside of your usual circle; this way, you’re pushing yourself to speak to people you wouldn’t usually.
Final Thoughts
Professional development isn’t confined to online courses or structured learning programmes. Some of the most impactful growth happens when we proactively seek out small opportunities to learn, reflect, and engage with the broader picture of our work.
This Learning at Work Week, we encourage you to think differently about how you grow and take ownership of your development in a way that’s practical and sustainable for you. Powerful moments of growth can be sparked by curiosity, courage, and the decision to learn differently.
If you’re eager to upskill in a new role and take your next career step, register your CV or browse jobs with Tiger today.
