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IT Enthusiast – Multi-lingual

Job Details

Zurich (Switzerland) TERM: Temporary

IT Enthusiast - Multi-lingual

We are looking for a service desk employee (1st level support) who speaks German and French fluently (English and German a plus) for our client in Zurich in the Insurance industry. This is a great opportunity for someone who has great language skills and a affinity for IT.

Your responsibilities:

  • You will receive incidents and questions in German, French, Italian and English via the internal IT Service Desk
  • You will process all types of IT support requests from internal customers
  • You process and resolve tickets in accordance with the ITIL process framework and call in 2nd level support if necessary
  • Application support
  • You have a high digital affinity and are well versed in the common Microsoft products IT Knowledge: Windows 10/11: Professional
  • You are interested in telephone and electronic communication with customers

Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

 
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EUROPE:
UNITED KINGDOM:
MIDDLE EAST:
UNITED STATES:
INTERNATIONAL:
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POSTED: 30 Sep 2024 JOB ID: SRSAPC33456