Case Study: Recruiting during a restructure

Company details

Company: Centre for Justice Innovation

Industry: Not for Profit

Role: Head of people & operations

Headcount: Small organisation

Division: Human Resources

The Challenge

The Centre for Justice Innovation is a charitable organisation operating with a small team, but a growing influence in its field. Their recent growth and re-structure created a vacancy in senior leadership, as an internal promotion left several key functions in need of a division head. CJI approached Tiger HR to help fill this gap with a single, multifunctional new role – head of people & operations.

While the focus of this role would be HR, the position would need to lead in areas as broad as finance, communications, and operations. Being a newly established role, it presented a challenging yet exciting opportunity for the successful candidate; a blank canvas that could become a vital cornerstone of the organisation.

It was important to find the right fit for culture too. As a small charity organisation working in justice, CJI’s team are purpose-driven, striving for integrity and accountability in everything they do. The ideal candidate would need to share their values and vision and bring gravitas to the senior position that would inspire other employees.

The Solution

To find an individual with the right blend of people skills, financial acumen, hands-on problem-solving, and time-management, head of Tiger HR Kate Headford began by focusing the search on candidates with experience in smaller organisations. We wanted to attract individuals accustomed to managing diverse responsibilities within their roles.

It was equally important to account for the broader organisational changes in progress. Taking on a newly created role while supporting an evolving leadership team would require strong interpersonal skills and exceptional communication.

Factoring all these aspects into her search, Kate was able to secure an individual with the versatility to step into this unique role and make it their own.

The Impact

This individual has only recently taken up the position and we’re looking forward to hearing about the impact they’re having at CJI.

Client feedback

“Exemplary! It was smooth, we felt listened to, we received good advice and were updated throughout the process.” Vicki Mulligan – Centre for Justice Innovation

Author Kate Headford Tiger Recruitment Team