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A chief of staff job is a diverse and rewarding role for senior support professionals. Variations of the role appear in businesses, family offices and private households, and the scope of responsibilities between them is incredibly wide. It is highly unlikely that a chief of staff for a private family, for example, would cross over to a chief of staff position within a corporate setting.
In business, a chief of staff will typically hold similar responsibilities to that of a senior EA, acting as a professional gatekeeper for a principal by running and attending meetings, looking after projects and managing communications.
In family offices, a chief of staff has similar responsibilities but may also look after extensive diary and travel management and events planning. They will likely manage other staff within the family office and in some cases, oversee the management of a property portfolio.
In contrast, a private household chief of staff will supervise private and domestic affairs, acting as the point of contact for the management of homes and domestic staff. They can implement structure and procedure as necessary, overseeing training, staffing and projects.
Regardless of the environment, a chief of staff in London or beyond will be a right-hand person to a principal, acting as a gatekeeper in both their professional and personal lives.
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A business, family office or private household chief of staff will have extensive support experience, preferably as a senior EA in their chosen sector. Therefore, they will be extremely organised, work well under pressure and be able to multi-task efficiently and effectively. They should also have extensive financial knowledge, with an ability to manage budgets and make financial decisions on behalf of the principal.
A temporary or permanent chief of staff must be able to manage many moving parts simultaneously, including staff and complex projects. As such, a proactive approach, willingness to muck in and adaptable attitude are also required.
Most importantly, as a chief of staff to a UHNW individual, you must be discreet and trustworthy.
If working as a chief of staff in business support, you can expect to command £60,000-£100,000. If based in a private household, the chief of staff salary can range from £60,000-£90,000 but in a family office, this generally increases to £80,000-£180,000.
It is worth remembering that the salary of a chief of staff can vary widely, based on the role and the type of environment you are working in.