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Company: Wellgate
Industry: Social Welfare
Role: Head of people & engagement
Headcount: 50+
Division: Human Resources
Our client, Wellgate, is a leading provider of care and support services, headquartered in London and expanding across regional sites throughout the UK. They approached Tiger HR with a unique brief.
Unusually for an organisation in the care sector, Wellgate offers an extensive employee benefits programme, Club Wellgate, featuring perks ranging from private healthcare to exclusive access to company-owned holiday homes across the country.
However, despite these fantastic offers, staff uptake was low. To address this, Wellgate sought a new head of people & engagement to boost participation and ensure their employees were making full use of the opportunities available. The role would be a senior part-time (three days per week), remote working, and require weekly travel to engage with the regional teams.
Identifying a senior-level candidate willing to work part-time while travelling regularly proved challenging. However, the remote nature and national scope of the role opened it up to talent across the country.
With this in mind, head of Tiger HR Kate Headford conducted a fully tailored, UK-wide headhunt for a candidate. They would need a strong HR and people background, knowledge of the care sector, and communications expertise to effectively engage with a diverse workforce in culturally varied regions.
Despite the considerable difficulty of the search, Kate succeeded in identifying a highly suitable candidate who possessed the necessary experience, embraced remote working, and lived within easy reach of several key regional offices.
Not only did the new head of people & engagement fit the profile on paper, they hit the ground running when in the job. By regularly meeting with multiple staff across all their sites, they are helping Club Wellgate gain the visibility and engagement it deserves.
“Great – Kate and the team at Tiger are responsive and lovely to work with. The successful candidate is thriving and I am thrilled Tiger found him for us.” Millie Powell – Wellgate
Since placing the Head of People & Engagment role, Tiger HR has continued to work with Wellgate. The team has most recently placed another senior, part-time role, working directly with the CEO.
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