Reservations manager job description template

This reservations manager job description template has been created by Tiger Recruitment to help guide our hospitality sector clients and candidates. It is generic, so we recommend tailoring it to the specifics of your company’s requirements.

Reservations Manager Job Description

Key responsibilities:

• Oversee reservations staff in their duties
• Manage room bookings for large events, like weddings or other functions
• Supervise billing arrangements
• Handle inventories for the rooms of the hotel
• Train new staff on the reservations processes
• Carry out regular training, development and management of reservations staff
• Forecasting revenue stream

Essential requirements:

• At least five years’ previous experience in a similar role
• Great communication skills
• Ability to work a computer and reservation software
• A well-rounded knowledge of the inner workings of the hotel
• Degree in hotel management or similar

Personality profile:

• Sales-driven
• Organised and efficient
• Strong leadership skills
• Positive mindset
• Good teamwork skills

Benefits:

• Discounted food and accommodation in the hotel
• Competitive salary
• Excellent working environment
• 25 days’ annual leave per annum