UX/UI Product Designer

Our client is looking for an experienced Product Designer.
This position will be responsible for maintaining the UX/UI process into the team, being our user experience expert and advocating for customer centric design and a strong experimentation culture.
This role

• Works closely with CRO Managers and Digital Product Manager’s team to execute on all CRO initiatives, translating our data driven hypothesis and qualitative customer insights into tangible solutions
• Has strong visual design skills, can create compelling, branded, high-fidelity product designs that are engaging, conversion driven and scale across all platforms.
• Identifies opportunities to improve the customer journey, creating visuals, that are translated into AB or MV tests to push conversion.
• Owns the design process and is responsible for presenting ideas to the team and stakeholders.
• Uses quantitative and qualitative data insights and research to drive design decision making.
• Ensures solutions respond to customer needs, are user tested, optimised and well defined for every relevant journey and case scenario.
• Ensures design deliverables and optimisations are efficiently and appropriately handed over to our development team.
• Is passionate about digital customer experiences and experimentation.

 
Product Design

• Delivering UX/UI Design excellence in ecommerce products with solutions that are based on business needs and user insights, designing intuitive mobile first & responsive experiences.
• You’ll be responsible for all design artefacts produced, from initial discovery, wireframes, journey mapping through to the final UI design finesse.
• Champion & embrace a Design Thinking Methodology setting up best in class processes and customer focused the working environment
• Present insights and designs back to large audiences and senior stakeholders.
• Take broad hypothesis and translate them into storyboards, detailed interaction designs flows, and prototypes to clearly articulate solutions.
• You’ll execute (and advocate for) polished, intuitive and accessible user experiences.
• You’re pragmatic and able to balance the ideal experience with knowing where and when to make scoping trade-offs based on technical constraints, experimentation strategy or business risk.
• Experience using prototyping to demonstrate how a particular flow or interaction will work.
• Visual Design skills with proficiency in typography, mobile responsive UI, colour, layout, iconography and aesthetic sense and how these elements impact product function and conversion best practices
• You will create compelling visual designs that align to our CRO strategy, brand standards and conduct concept and usability testing to iteratively validate and improve design solutions.
• Actively collaborate as part of an Agile team to ensure designs are feasible and implemented accurately.

• Able to work with designs systems, libraries to the highest standards.

 
Team

• Excellent communication skills to clearly articulate and walkthrough and end to end experiences and scenarios.
• A strong collaborator, able to produce documentation and will be involved throughout implementation and QA process to ensure end product meets user acceptance standards.
• Work seamlessly with other members of the eCommerce team, provide UX expertise, supporting and facilitating ideation workshops and brainstorms.
• Work closely with other designers, project managers and delivery teams to ensure clear planning, testing and successful deployment of projects.

 
CRO & Customer driven

• Experimentation and conversion optimisation experience is paramount.
• Design solutions that tackle real customer needs with high impact on conversion revenue.
• Promote a Customer Centric approach across all teams.

 Key Skills

• At least 4 years’ experience in customer facing UX & Visual UI design, able to create compelling, tests and concepts from wireframe to high-fidelity.
• Demonstrated experienced using design systems, creating and iterating libraries.
• You worked as part of an in-house prod development team to launch a consumer-facing features.
• Be able to prototype low and high-fidelity using sketch, Invision, to Figma, Principle or similar tool.
• Be able to work at pace in an agile environment.
• Be able to explain ideas in a way that other people understand.
• Welcome constructive criticism and able to constructively review work from others.
• Engage the whole multidisciplinary team with the design process to deliver the best quality outputs.
• Lead a workshop & ideate with wider team.
• Experience in design sprints methodology, comfortable with quick turnaround of high-level designs.
• Technical knowledge of design principles, tools and software (Advance Sketch / Figma).

 
Preferred Skills

• eCommerce / retail experience.
• Motion skills
• Relevant degree or professional qualification.
• Experience of using research tools ie: Content square, Hotjar, usertesting.com, etc.
• Experience of MENA markets.