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Support Executive

London (City of) SALARY: £25,000 - £30,000 PER: Annum TERM: Permanent

Job Title :Support Executive
Salary : Up to £30,000
Location : London Bridge 

The Company :
My client delivers communication solutions to SME and Corporate companies. The product portfolio consists of Fixed Line Voice and Data, Mobile Voice and Data, Managed Services including Hosted VoIP and Managed IT Services.
They are commited to theor staff and are on a growth expansion, they are commited to ensuring a development and training programme to their employyes. 

The Role : 

• Provisioning customer orders with suppliers
• Raising and tracking faults with suppliers
• Communicating directly with Customers to provide ongoing updates and feedback on fault and order status
• Providing 1st Line support and advise to end users
• Resolving customer billing queries and general enquiries
• Consistent and constant updating of CRM systems

Who you are :

• A Minimum of 12 months experience in a customer service delivery or support role ideally  within the Telecoms but open to other industies 
• Excellent Organisational skills
• Excellent Customer service skills
• Excellent communication skills
• Strong self motivation and ambition
• Exposure and an understanding of CRM system and their application
• Excellent PC skills

Benefits :
• Flexible working 
• Pension
• Discounted gym memeberships
• Generours holiday allowance 
• Growth and development opportunites 
• Training provided 

If you are interested, please apply below today!

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POSTED: 09 Jun 2022 JOB ID: LSSE6475

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