Senior Sales Engineer (Packaging)

Senior Sales Engineer
14,000-16,000 SAR

*Arabic Speakers Only*

Job title:

Senior Sales Engineer

Reporting to:
Regional Sales Manager

Job Summary:
Responsible to develop the business by finding and selling to new customers in Saudi Arabia.

Daily Tasks:
- Prospection: Targeting new prospects who have not previously purchased from the Company.
- Customer relations: maintaining continuous contact with the customers, being their 360-degree touch point for nurturing a long-term relation and maximize the value of the products and services that could be sold.
- Speed: Respond to any request from a customer, colleague, or supplier within 24 hours, to maximize customer satisfaction and present a professional company image.
- Competence: understand the customers’ specific requirements, collect detailed information and prepare RFQ forms and quotations, and close deals.
- Reporting: continuous reporting of all activities on cloud-based CRM. Describe in detail all the work done and feedback from customers. Weekly meeting with management for updates.

Responsibilities:
- Product knowledge: developing and maintaining a high level of technical product knowledge via continuous trainings.
- Pricing: set pricing and negotiate with suppliers and customers to achieve target gross margins.
- Management reporting: Prepare reports to management on activities, results, payments and forecasts.
- Professionalism: ensure a 24-hour response to all stakeholders, in line with the company’s culture.
- Hard work: ensure the completion of all tasks to the fullest up to customer satisfaction.
- Integrity: ensure the delivery of all promises within deadline, to customers, colleagues and suppliers.
- Business responsibility: protect the company from eventual business risks with doubtful customers or persons, or potential problematic transactions.
- Payment collection: ensure all company payments are collected on time, and avoid financial risks that might affect the company.
- Availability: available by phone and email at all times even after-hours, weekends and holidays.
- Representation: participate and represent the company at relevant trade fairs, conferences and seminars.
- Additional other duties as assigned or required.

Knowledge and skills:
- Degree: Engineering is a must.
- Experience: minimum 6 years in sales and 4 years in engineering.
- Languages: English.
- Communication skills: clear verbal and written communication.
- Negotiation: strong negotiation and people relationship-building skills.
- Autonomy: high performer without close monitoring, always having company objectives in mind
- Initiative: continuously takes initiatives to discover new business opportunities
- Honesty: to always express honestly with all stakeholders about all topics.
- Relations: pleasant and respectful relations with colleagues as if they are customers.
- Approach: highly professional attitude and positive approach with customers and suppliers.

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