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Salesforce Administrator (Marketing & Service & Commerce Cloud)

Middle East SALARY: 12,000 AED - 15,000 AED PER: Month TERM: Permanent

Job Mission:

  • Perform ongoing daily administrative tasks for Marketing, Service and Commerce cloud.
  • Sync data from different Salesforce modules.
  • Build insightful reports, use data in decision-making process and help stakeholders to optimise solutions.
  • Translate business requirements to technical specifications and implement tailored solutions.Configure business process managed through Marketing and Service Cloud.
  • Configure, run triggers and API calls within the Salesforce platform.
  • Support our business team through configuration and maintenance of Salesforce platform.
  • Perform application updates and audits to ensure the proper functioning of the system.
  • Be recognised as a techno-functional expert in Salesforce cloud domain.

Qualifications :

  • Minimum 4 years’ experience administering Sales Cloud and Service Cloud, hands on knowledge of studios and builder is a must, including customising fields, records, record sets, workflows, reports and other standard objects.
  • Working knowledge of various products and solutions offered by Salesforce and its partners, Integrations and Customer Portals experience a plus.
  • Analytical skills to identify business needs and design and produce highly effective solutions and reports.
  • Problem-solving abilities to identify and troubleshoot issues as they arise.
  • Ability to communicate complex information effectively to stakeholders at various levels within the organisation, and to answer questions clearly and concisely.
  • Experience with Administration and configuration.
  • Salesforce Certified Marketing Cloud and service Consultant Credential preferred.
  • Experience with basic HTML and scripting.
  • Experience in Cosmetic industry.
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POSTED: 20 Jun 2022 JOB ID: AH0622SFM

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