Sales Coordinator

Our client is looking for a Sales Coordinator to support the sales team in end to end processing of sales orders.

Responsibilities:

• Schedule appointments, maintain calendars, plan meetings (onsite and offsite), make travel arrangements, and coordinate related activities to ensure smooth and uninterrupted business.
• Coordinate with Sales Team to ensure all orders are done.
• Preparing sales order, Purchase Order etc.
• Assist in servicing existing and new accounts with various day to day tasks that are needed to effectively handle the business, including:
  • Receive and input quotes or orders into the system, confirming that quantities and pricing are accurate.  Orders will be received via phone, email or other lead sources.
  • Maintain a follow-up process with sales manager on orders and other steps to ensure upkeep of accounts for optimal sales levels.
  • Track all orders that are pending, working with logistics to make sure that the bookings are made and keep a timeline of the process.
  • Create files and keep track of all customer paperwork, taking direction from sales manager on specific requirements. 
  • Prepare reports and other documents requested by customers.
  • Clearly communicate all business-related tasks with colleagues, clients and third parties in a professional and courteous manner.
  • Handle incoming calls on behalf of the company and sales team, pulling in team members as needed.
  • Invoicing of sales orders.
  • Coordinate with Finance team and Logistics.
  • Update the CRM with customer notes, pricing, and other items as requested. 
  • Be customer facing as necessary to answer questions and provide updates.  This will include giving information on product specs, shipping dates, anticipated delays and additional information required. 
  • Work on multiple projects for multiple accounts at the same time, handling each accurately and in a timely manner.

 
Qualifications:

• Bachelor’s degree required.
• Fluent in English, a second language is a plus.
• A minimum of 3-4 years of sales coordination experience in FMCG sector is preferred.
• Extensive excel experience necessary.  Able to create charts and work with formulas.
• Demonstrates urgency as well as being a self-starter, approaches tasks in an enthusiastic manner asking for more when completed.
• Must be a team player, know the importance of the bigger picture.
• Adaptable to change in a fast-paced organization.
• Excellent written and verbal communication skills.
• CRM experience preferred.

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