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Operations & Training Manager

Job Details

London (Greater) SALARY: £50,000 - £60,000 PER: Annum TERM: Permanent

A fantastic opportunity for a self-starter with a passion for Hospitality and Charitable organisations. We are searching for a candidate with extensive hospitality management across operations and training. You must have the ability to inspire and motivate others. You will be joining a small organisation who are transforming people's lives through hospitality. The founder is a well-known individual and you will be working closely with the CEO. 

This role is a full-time position, Monday to Friday. You will be working across four sites across London and surrounding areas, transport will be covered. On the days offsite you will be working from home. 


You will be responsible for effectively managing four sites, ensuring the smooth running of the operations and assisting with extensive training.


-        Supervise, elevate and train employees to deliver exceptional customer service & a positive work environment
-        Organise and coordinate operations to ensure maximum efficiency
-        Enforce adherence to regulations and quality standards
-        Review and prepare reports for senior management
-        Ensure supplies and equipment are adequate in quantity and quality
-        Budget management, minimize waste
-        Maintain high standards of Health & Safety compliance
-        Executing exceptional events


You will be a self starter, take pride in everything you do and have a strong desire to succeed. You will use your hospitality experience and implement new procedures into a start-up environment.

-        5+ years’ experience in hospitality management
-        Solid understanding of hospitality procedures and best practices
-        High attention to detail
-        Strong hospitality skills, ability to adapt to tricky characters
-        A passion for food, beverage and charitable organisations
-        Knowledge of quality standards
-        Outstanding organisational and leadership skills
-        Proficient in MS Office

If you would like to hear more about this role and meet the criteria, please apply today.

Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

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POSTED: 01 Feb 2024 JOB ID: IFHOSPO234