IT Manager – Part-time

I have a fantastic opportunity for an IT manager to join this multicultural team dedicated to changing the status quo and will have a key role in the explosive growth ahead of them in the UK and internationally.

About the Role:
This is a hands-on IT Manager role in a Tech Startup: 50% IT Support and 50% IT Management - You will be:

1. Managing and developing the IT function and team (1 IT Specialist) to prepare it for UK and international growth
2. Provide yourself daily IT support to company employees to help them deal with the IT & Tech challenges of a small startup team working remotely.

 
Specifically, you will:

• Provide daily IT Hardware & Software Support to 45 employees and contractors
• Run the companies IT Hub with the support of an IT Specialist
• Lead the migration of outsourced IT services in-house (Company Server, software licences and access management)
• Manage Company Servers (OneDrive/SharePoint/Network Admin/InTune)
• Manage Company Software configuration, access and updates for all staff, including Slack, Zendesk, HubSpot, VOIP, 1Password, Remote Desktop Services (RDS), Filezilla, Barracuda, Code 2, Zoom, Adobe, Office 365, MS Teams.
• Manage the Company's IT hardware:
  • Order Company IT hardware
  • Manage Company IT hardware assets with the setup and use of an asset-tracking solution
  • Assemble and configure customised Company IT Hardware for company staff
  • Support company staff with hardware troubleshooting, maintenance and requests
• Run the IT Onboarding of New Hires and the IT Off-boarding of Leavers
• Support the ongoing prototyping and development of the Company's Remote Work Hardware & Software combined solution
• Manage the IT Specialist

 
Key measures of success for this role over 12 months:

• Will have provided daily professional, responsive and friendly IT Hardware & Software support to all employees and contractors
• Will have successfully migrated IT services in-house
• Will have successfully managed the Company IT hardware and its ongoing stock take across multiple locations
• Will have provided helpful support in further prototyping the Company's Remote Work Hardware & Software combined solution
• Will have successfully managed a happy and productive IT Specialist.

Your approach to the role will include:

• Be able to work independently and project manage tasks to successful delivery
• Be able to learn quickly the existing processes
• Be able to further develop the existing processes and optimised them
• Be able to use troubleshoot issues on your own as much as possible
• Embrace our Company Values
• Be keen to further develop your skills and tools to optimise the performance of the IT Hub

 
What you will bring to the team

• A positive and helpful attitude.
• A true interest in supporting users.
• Professionalism.
• Leadership in your speciality.
• A sense of humour.

 
Key Skills and experience

• Previous experience managing an IT team / IT service function
• Azure/Cloud and Office 365 exposure
• Server management experience
• Microsoft Exchange administration experience
• IT Degree
• Industry certifications
• Ideally experience in managing remotely coroprate MacOS devices.

 
Benefits & Rewards

• You will be eligible for our Pension Scheme (3% contribution from the employer).
• You will be eligible for Health Shield.
• You are entitled to 24 days of annual holiday plus Bank Holidays.
• You are eligible for a full day off for your birthday.
• Free access to the gym onsite.

Working Patterns and Contracted Hours:

• 20 hours per week from 09:00 - 13:00 Monday to Friday.

Location:

• Onsite Role

No sponsorship
Salary pro-rata

Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.