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Front of House Concierge – Luxury Tailor

US SALARY: $50,000 - $65,000 PER: Annum TERM: Permanent

Front of House Concierge – Luxury Tailor

US SALARY: $50,000 - $65,000 PER: Annum TERM: Permanent

This is an exciting opportunity to join a high-end custom tailor near Grand Central Station!  They provide top-notch service for men's custom suits, shirts, ties, and tuxedos.  This family-owned business is looking for a well-rounded individual to assist with their showroom needs and give exceptional customer service. The perfect fit is someone who can communicate clearly, distinctly, and with a pleasant, friendly tone!

Job Responsibilities:

  • Maintain a professional image and a respectable personal appearance
  • Assure the greatest standard of telephone etiquette when answering the phone and taking messages 
  • Put callers at ease by using active listening skills and obtain correct, complete information
  • Schedule appointments
  • Track sales performance
  • Offer a warm welcome to all visitors
  • Assists guests and owners in a branded, friendly, proactive, and efficient manner
  • Provide general reception/ administrative duties
  • Become familiar with details of existing clients

Requirements:

  • Proven experience in customer service or relevant role
  • Polite and confident with a great deal of patience
  • Exceptional customer service skills being positive, friendly, and respectful at all times
  • Proper phone etiquette
  • Attention to detail
  • Excellent communication skills both verbal and written 
  • Familiar with Excel and Word

Benefits:

Health Insurance
Referral Bonuses/ Commission

Hours of operation:

Monday - Friday (10AM – 6PM) required
Saturday (10:30AM – 6PM) optional
Sunday (11AM – 5PM) optional

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POSTED: 15 May 2022 JOB ID: JK25680

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