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EA to Managing Director

Job Details

Dubai, UAE SALARY: 20,000 AED - 25,000 AED PER: Month TERM: Permanent


To support the performance of administrative, operational and clerical tasks optimizing the smooth running of the General Manager - Operations office’s workflow ensuring optimum confidentiality and internal client happiness.





Functional Accountabilities

  • Perform a variety of secretarial and administrative duties including answering emails, phone calls & redirecting them to the accurate personnel when necessary to support the smooth functioning of the GM Operations office.
  • Act as a first point of contact for both internal and external parties who wish to contact or meet the General Manager to ensure effective prioritizing to facilitate business requirements as directed.
  • Prepare and compile documentation including project and departmental related reports, presentation ensuring they are completed and prepared in time for meetings and discussions. 
  • Arrange meetings called by the GM along with drafting subsequent agendas and preparing minutes of meetings as required.
  • Attend all key meetings, as required, at the appointed times ensuring availability of all relevant documents needed to facilitate the achievement of business objectives.
  • Manage the reporting line’s calendar, including making appointments and prioritizing the most sensitive matters, as per the Office Manager’s directions.
  • File, maintain, and update contact information of employees, customers, suppliers, and external partners for easy access.
  • Provide support in the recruitment process of key resources in the organization.
  • Prepare and ensure accurate and timely dissemination of required correspondence, memos, and forms on behalf of the reporting line.
  • Prepare required documentation including project-wise & departmental-related reports, presentations, etc. ensuring completeness and timely preparation for meetings and discussions of the reporting line.
  • Maintain a proper and user-friendly filing and document control system for recording and tracking all documents for the reporting line.
  • Keep a frequent check on the levels of office supplies & stationery and place timely and appropriate orders.
  • Make all arrangements for visiting delegations ensuring timely availability of all required logistical services, visas, etc. to achieve customer satisfaction.
  • Make the necessary travel arrangements and detailed travel itineraries for the reporting line by coordinating with the relevant internal team.
  • Undertake any ad-hoc tasks assigned and co-ordinate with the concerned stakeholders to ensure timely delivery and quality as per expectations.  


Policies, Systems, Processes & Procedures

  • Follow all department policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
  • Demonstrate compliance to the organization’s values and ethics at all times to support the establishment of a value-driven culture within the organization.
  • Ensure effective execution of the assigned tasks and coordinate with concerned stakeholders to ensure timely delivery and quality as per expectations.


Budgeting and Financial Performance

  • Monitor if activities are carried out in line with the approved budgetary guidelines while promptly reporting on any variances to the management.   


Continuous Improvement

  • Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices considering global standards, productivity improvement, and cost reduction.



  • Assist in the preparation of timely and accurate statements and reports to meet operation department requirements, policies, and quality standards.



  • Operates within the framework and boundaries of company policies as well as overall organizational and governance frameworks.



Minimum Qualification

  • Bachelor’s degree in business administration, arts, or a related field.


Minimum Experience

  • 5 years of relevant experience in a similar role, preferably in a corporate - multi-national organisation- where consulting/financial services sector with high level analytical experience would be preferred but not essential

Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

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