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Customer Support Officer

London (City of) SALARY: £24,000 - £27,000 PER: Annum TERM: Permanent

Customer Support Officer
London, Hybrid – Permanent
£25,000

I have an exciting opportunity for a graduate to join a fast growing Fintech Start Up based in London. We are looking for a new customer success officer who can join to help build strong relationships between the company and their clients. Everything and anything is possible. You'll be part of a team where you will be able to bring your touch of creativity! You’ll be able to earn a lot about the development of a new company and brand.

What you’ll do:
• Maintaining a positive, empathetic, and professional attitude toward customers at all times and build sustainable relationships and trust through open and interactive communication.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Retain and expand your knowledge of the company so you can confidently explain them to your clients.
• Keeping records of customer interactions, transactions, comments, and complaints.

What you’ll need:
• Ability to multi-task, prioritize, and manage time effectively.
• Excellent verbal and written communication skills with the ability to talk confidently with customer and colleagues alike.
• Well informed about using modern technology.
• Maintain a positive attitude focused on customer satisfaction.
• Proficient in all Microsoft applications.

HR Qualifications
Financial Qualifications
Business Support Job Roles
Virtual Job Roles
HR Job Roles
Finance Job Roles
Technology Job Roles
Private Job Roles
Hospitality Job Roles
Executive Job Roles
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EUROPE:
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UNITED STATES:
INTERNATIONAL:
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POSTED: 23 Jun 2022 JOB ID: YMCS26657

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