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Customer Service – Tech start-up

London (Greater) SALARY: £20,000 - £25,000 PER: Annum TERM: Permanent

Customer Service – Tech start-up
Brixton
Permanent
£20,000 - £25,000 plus excellent benefits and culture!

A growing and expanding tech platform are looking for several Customer Service to join the team. They have panoramic views of London and are a fun energetic workplace offering support and growth to everyone who joins! As well as enabling the successful candidate to work 2 days a week from home!

WHAT YOU’LL DO

This is a busy Customer Service role where you will be communicating over the phone, via webchat, emails and text messages across the UK and the USA! Typical duties include:

  • Answering incoming calls promptly
  • Resolving customer queries
  • Replying to supplier emails
  • Being the go-to between the end-user and supplier!
  • Ad-hoc administrative duties

WHO YOU ARE

To be successful, you will have office-based experience in a customer service related role, be an empathetic and positive communicator and love resolving issues and providing 1st class service!  

Essential requirements:

  • Customer Service/Customer Care experience, ideally with complaint handling experience. 
  • Experience working in an office
  • Ability to work at an incredibly fast pace
  • Flexible to work on a shift pattern
  • Efficient problem solver
  • High attention to detail

THE BENEFITS

This role will pay up to £25k (DOE) plus excellent benefits and an inclusive and supportive environment

This is a really interesting role where you’ll be surrounded by a supportive and friendly team. We are looking to shortlist this role asap, so apply today

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POSTED: 24 Aug 2021 JOB ID: KHBCCA23080

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