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Customer Service Agent – Chichester

UK (regional) SALARY: £11 - £11 PER: Hour TERM: Temporary

Customer Service Agents - Chichester
ASAP start 
Ongoing temp
£10.50p/h

We are currently recruiting for a number of Customer Service Agents to join a busy and dynamic team that is responsible for delivering a high level of customer service. You will be communicating with customers through both inbound/outbound phone calls and emails helping resolve all enquiries.

Full training will be provided, working 35 hours per week Monday - Friday.

What you'll do;

  • Deliver timely, accurate service in a professional manner
  • Exceed expectations by delivering efficient work practices
  • Work collaboratory as part of a team
  • Meet or exceed all performance metrics

 
What you'll need;

  • Previous call centre experience desirable
  • High level of interpersonal skills and an ability to communicate across the internal and external customer group
  • Excellent customer service skills
  • Ability to understand customer needs and provide the correct solution
  • Skilled in listening and responding to a customer’s needs verbally and through the written word
  • Defuse and respond to customer complaints ensuring follow up actions are completed and recorded

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POSTED: 26 Nov 2020 JOB ID: AJLCSCHI21847

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