Client Retention Executive
London (City of) SALARY: £24,000 - £28,000 PER: Annum TERM: Permanent
My client is a fast moving, high achieving Financial Advisory firm that is ever growing. They are looking to hire an experienced Client Retention Executive to join their team of impressive individuals, based in stunning offices located in the City of London.
Main duties & responsibilities
- To build relationships with existing clients ensuring business is retained
- Investigate into why a client may look to leave
- Manage and resolving any client queries in a timely manner
- Working towards team and company retention targets
Key skills & experience
- Previous customer service, sales and retention experience
- Strong communication and negotiation skills
- Ability to develop and maintain client relationships
- Ability to work well under pressure in a fast-paced environment
The role will offer lots of long term development opportunities and the chance to work in a dynamic environment.
POSTED: 02 Dec 2020 JOB ID: NICRE001