Business Development Manager ( Must have their own Visa in the UAE ) )

Mission: To substantially grow new business contracts with SME’s in the Middle East region.

Objectives

•             Model personal behaviour in accordance with company values

•             Ensure strong open communication and collaboration across Growth team members & with other departmental teams

•             Ensure all key business systems, processes and policies are consistently followed              

Sales Targets

•             Through the activities outlined below, achieve the Sales Targets set and communicated by the CEO and Revenue Operations Manager. Ensure that the activity metrics targeted align with the outcomes needed

•             Maintain a quote conversion % of 20%+

•             Maintain a pipeline coverage ratio of 5.33

•             Maintain average deal size of $35K+

•             Maintain Quote sent pipeline of $625,000+/10 quotes+ at all times

Maintain up to date Salesforce records

•             What now, what next and when so this would be clear to a 3rd party reading the record

•             Accurate and detailed data including required documents added to the record

•             Correct usage of stage and close dates per policy             

Conduct lead outreach & opportunities management

•             Research and reach out to new lead prospects and maintain 50+ new leads a month (for clarity a lead is relevant to an opportunity.

•             Provide useful information to lead prospects (blogs, product info, case studies etc)

•             Qualify that leads

•             Set-up demos

•             Complete next step for opportunities already in the opportunity stage

•             Close out opportunities not proceeding to next stage     

Proposals           

•             Choose the most likely to succeed starting point & implementation strategy to meet prospect objectives

•             Prepare quote per quote policy and on company template

•             Quote review by Sales Team Lead prior to sending to customer

•             Gain approval on any discount or variance to standard documentation/policy

•             Send wherever possible within 2 business days of demo call

•             Set-up page turn             

Support Customer Success and Strategic Account Managers

•             Maintain positive collaborative relationships with CSM and Strategic Account Directors

•             Provide detailed handover notes to CSM and Strategic Account Directors

•             Join first onboarding call

•             Assist problem solve on ad hoc basis

•             Assist with reach out to wider stakeholders and support where necessary to help drive expansion

•             Handover to Strategic Account Directors to manage renewals and growth

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