Account Manager- ***Chinese Speaker

Are you passionate about education and looking to make a difference in students' lives? Our client is looking for an Administration & Case Manager, where you’ll be at the heart of our student recruitment and admissions process. This role offers a mix of case management, operational support, and customer service in a fast-paced, dynamic environment.

Key Responsibilities:

• Case Management: Oversee students' application process, including compiling school requirements, creating application accounts, submitting student information, and coordinating schedules.
• Operational Support: Handle data collection, document verification, test and info-session registration, application submission, school enrollment, and visa application processes.
• Administrative Work: Conduct research, evaluate information, and produce conclusive analyses.
• Event Support: Assist in organizing the consultancy's annual school fairs and seminars, including procuring materials, tracking registration records, and liaising with stakeholders.
• Customer Service: Manage company communications via email and WhatsApp, responding to inquiries promptly and continuously improving process flows.

Qualifications:

• Education: Diploma with relevant work experience or a Bachelor's degree.
• Experience: 2-4 years' experience; familiarity with admission and student recruitment is a plus.
• Language: Fluency in English is essential. Knowledge of a second Asian language (Chinese, Thai) is advantageous.
• Key Traits: Strong analytical skills, attention to detail, ability to thrive in a fast-paced environment, a proactive mindset, accountability, and excellent written communication skills.

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