{"id":1210395,"date":"2025-09-03T09:17:09","date_gmt":"2025-09-03T08:17:09","guid":{"rendered":"https:\/\/tiger-recruitment.com\/?p=1210395"},"modified":"2025-09-03T09:23:36","modified_gmt":"2025-09-03T08:23:36","slug":"tiger-transformed-admin-team","status":"publish","type":"post","link":"https:\/\/tiger-recruitment.com\/ae\/case-studies-ae\/tiger-transformed-admin-team\/","title":{"rendered":"Case Study: How Tiger Recruitment Transformed One Firm\u2019s Admin Team"},"content":{"rendered":"

Company details<\/strong><\/h2>\n

Industry: <\/strong>Executive Search<\/p>\n

Company headcount:<\/strong> 20-25<\/p>\n

First placement made:<\/strong> 2019<\/p>\n

Division:<\/strong> Business Support (PAs)<\/p>\n

Number of placements:<\/strong> 8<\/p>\n

The Challenge<\/strong><\/h2>\n

Our client required reliable PA support for each of their partners. With four partners, each supported by a PA, alongside a Head of Operations, the firm\u2019s structure demanded administrative staff who could balance both partner support and wider office responsibilities.<\/p>\n

While they experimented with another agency for one PA hire, the candidate proved an unsuitable fit, highlighting the need for an agency that truly understood their business culture and expectations. This experience reinforced the importance of working with a long-term, trusted partner who could deliver the right talent consistently.<\/p>\n

The Solution<\/strong><\/h2>\n

Over the past 6.5 years, Tiger Recruitment has successfully placed the client\u2019s entire PA team. From their longest-serving PA, who will celebrate seven years with the business in January, to their most recent hire earlier this year, every placement has been carefully matched to the unique requirements of both individual partners and the wider operations team.<\/p>\n

When a previous hire outside of Tiger did not work out, the client immediately returned to Tiger, recognising the value of an agency that \u201cjust gets it.\u201d By investing time in understanding the nuances of each partner\u2019s working style \u2013 from high-demand requests to balancing personal and professional support \u2013 we were able to source candidates who not only excel in administrative duties but also integrate seamlessly into the firm\u2019s culture.<\/p>\n

Tiger Recruitment also provided valuable benchmarking insights during salary discussions, ensuring compensation remained competitive while reflecting the demands of the role.<\/p>\n

The Impact<\/strong><\/h2>\n

The result has been a stable, high-performing PA team that has revolutionised the client\u2019s operations. By alleviating administrative pressures, partners have been able to focus on client delivery, while the Head of Operations has confidence that day-to-day tasks are managed smoothly.<\/p>\n

Each PA placed has contributed beyond traditional administrative duties, taking on wider responsibilities across IT, office management, and charitable initiatives. This has created a highly collaborative operations team where every member adds measurable value.<\/p>\n

The client highlights that Tiger\u2019s ability to consistently deliver the right candidates has \u201ctaken the stress out of admin,\u201d with hires tailored to the personality and demands of each partner.<\/p>\n

Client Feedback<\/strong><\/h3>\n